FREQUENTLY ASKED QUESTIONS
If you can’t find your question below feel free to contact us, and we’ll be happy to help.
What’s included in my ticket?
We offer different ticket types. We understand not everyone has the same tastes so we offer entry only wristbands and a token wristbands. Both options come with a glass. The token wristbands include 5 tokens for the Competition Zone only.
Why do you have two zones within the festival?
As a partner event for The International Brewing and Cider Awards we will be showcasing all entries for the competition at the festival. These beers and ciders are for sampling only. We also want to give local and national brewers and cider makers who aren’t a part of the competition an opportunity to showcase.
Can I pay as I go?
Yes! The Bar Zone is a pay as you go area. Should you wish to sample from the Competition Zone, please buy a token wristband.
Can I buy additional tokens onsite?
No, unfortunately not. Beer and cider in the Competition Zone is limited and we want the brewers and cider makers who take part in the event to have equal opportunity. Buy a token wristband to get 5 samples (1/3-1/2 pints depending on ABV) from the Competition Zone.
Do you have alcohol free options or beer/cider alternatives?
Yes. There will be a range of no and low beers/ciders in our Competition Zone. We will also have other beer/cider alternatives available at the festival.
Will there be a wide range of catering options available?
Yes. We will have a variety of different food providers onsite for the duration of the festival. We will also have options for vegetarians and vegans.
Is there an age limit?
Yes, this event is for 18s or over. You may be asked to present ID on entry. Any persons trying to access the event who is under the age of 18 or does not have a valid ID will be turned away and no refunds will be given.
Can I bring my dog?
No, unfortunately the venue does not allow dogs.
Is my ticket refundable?
No, unfortunately all our tickets are non-refundable.
I can’t find my ticket, what do I do?
Don’t panic, contact us using the contact page or send us an email email@example.com quoting your reference number and we will endeavour to help.
How accessible is the venue?
The venue is predominantly on one level and flat. Any raised areas have ramp access so it is accessible for all.
Do you have any storage or a cloakroom?
No, we advise you to travel light and keep all your belongings with you at all times.
Where is the venue?
The venue is in Manchester, just a 2 minute walk from Piccadilly Train Station. The full address is 11 Baring St, Manchester M1 2PY.
Is the venue indoor or outdoor?
The event will be taking place indoor at Depot Mayfield, although our catering will be outside in our adjoining courtyard.
Is there parking at the venue?
There are several car parks surrounding the venue which are pay and display. However we advise anyone attending the festival who will be drinking to use public transport. Click here for more information.